Our clients

It has been our pleasure and privilege to work with a remarkably wide range of individuals and organisations in recent years. Our clients include UK and international organisations from all sectors, including:

ABC (Audit Bureau of Circulations) • AgeUK • Amicus Horizon • Arvato Loyalty • Ascot • Association of Licensed Aircraft Engineers • ATNAHS • BandCE • Basildon Council • Black Country Housing Group • Bywaters • CAF • Cambridge & Peterborough CCG • Carmel College • Castle Point BC • Cawleys • Central Bedfordshire Council • Civil Nuclear Constabulary • Coin Street Community Builders • Colliers • Control Risks • Dacorum BC • DTI Global • East Devon District Council • Eisai • Elior • Fresenius Medical Care UK Ltd • Gardiner & Theobald • Greenwich Community Health Services • GVS • Hannover Life UK • Harveys • Heart of England NHS Trust • HEFCE • Hertfordshire County Council • Hill Dickinson • Ian Williams • Independent Age • Insolvency Service • IPCC • Johnson Matthey • Lancashire • Lantra • LIFE • London Business School • London Executive Offices • McCann Erikson • MDU Services Limited • MSF • National Autistic Society • National Housing Federation • Newham BC • NHBC • NHS Manchester • North Staffs Mind • One YMCA • Orchard Centre • Orchard Hill College & Academy Trust • Personal Group • Red Funnel • Royal Borough of Greenwich • Regent’s University • RIAS • RoadChef • RSSB • Rushcliffe Borough Council • S Farmer Consulting Ltd • Safer World • Saipem • Schools HR • Scottish Power • Selborne Chambers • SILS Bristol • SITA • South East Coast Ambulance Service (SECAMB) • SQA • Stevenage Leisure • Student Loans Company • Swift Caravans • Swindon College • The Arts Educational Schools (ArtsEd) • The Children’s Society • The IPSA • The National Gallery • The Pensions Regulator • The Salvation Army • The Wine Society • Thrive Homes • Toolstation • Tottenham Hotspur Football & Athletic Co Ltd • TP Group • Twinings • UK Payments Ltd • University of Derby • University of Hertfordshire • Well Pharmacy • Welwyn Hatfield Borough Council • Windsor and Maidenhead Borough • Wycombe District Council • Young Epilepsy

See what they’ve said about us and our consultants, trainers and workshops:

  • ‘Fantastic course!’
  • ‘A good selection of activities to challenge thinking within the group.’
  • I always enjoy Rosanne’s delivery of courses. Manages to bring people back together effectively so utilises time well.’
  • ‘Brings to life the behaviours and makes you think about your approach to various HR activities.’
  • ‘A lot of value from a one-day course.’
  • ‘Came out feeling more confident.
  • ‘A revelation!’
  • ‘Ideal.’
  • ‘A very beneficial course that gives you confidence for investigations.’
  • ‘Liked doing group work – made it more interesting.’
  • ‘An excellent course whether you are new to workplace investigations or more experienced.’
  • ‘Clearly a very experienced trainer. The pace was just right and the interaction with the group was excellent.’
  • ‘Awesome training programme!’
  • ‘Comprehensive, but not information overload.’
  • ‘Pacy enough to keep interest but allowed time for questions/comments.’
  • ‘Confident professional delivery.’
  • ‘Very inclusive, very clear, very informative!’
  • ‘Course pitched at an appropriate level.’
  • ‘A lot of information was absorbed. I’ve not had SO MUCH FUN on any previous course.’
  • ‘Really found the day informative and useful.’
  • ‘A great programme to allow reflection and the opportunity to re-group.’
  • ‘Very good rounded approach with relevant tools and approaches.’
  • ‘Definitely exceeded expectations. Instructor was very engaging.’
  • ‘A must for all managers with line responsibility.’
  • ‘Encourages the mind to think differently, was innovative and creative way to think about creating a mission statement and vision.’
  • ‘A very worthwhile course.’
  • ‘Energetic, experienced, knowledgeable.’
  • ‘Rosanne is passionate and knowledgeable about HR and how to be successful.’
  • ‘Enjoyed the practical tasks.’
  • ‘Very informative – a must do course.’
  • ‘Relaxed style and a lot of knowledge.’
  • ‘Enthusiastic and great presenter.’
  • ‘Very informative.’
  • ‘Exactly the right mixture of team tasks, talks, PowerPoint.’
  • ‘Worthwhile, informative course.’
  • ‘Rosanne made it relevant to [our organisation] and adapted the day to fit in with what we wanted.’
  • ‘Excellent course. Gave me a lot of food for thought and helped me analyse my own management and leadership skills.’
  • ‘Relaxed style provoked lots of discussion.’
  • ‘Some good tasks – very effective.’
  • Excellent facilitator. Can draw the audience and get the best out of them.’
  • ‘Tailored and pitched to suit the audience perfectly.’
  • ‘Excellent framework for anyone thinking about getting involved in workplace investigations.’
  • ‘Trainer was excellent and knowledgeable about the subject. I particularly liked her pragmatic approach to the models and flexibility around how we can use them.’
  • ‘Well delivered, great content and fun learning.’
  • ‘Excellent trainer, very motivating, clear, concise and approachable. A great day’s course.’
  • ‘Very beneficial course.’
  • ‘This course brings teams together and gives them the chance to take stock and see how they want to be different.’
  • ‘Excellent, relevant content, brilliant delivery.’
  • ‘Very good – learnt a lot.’
  • ‘Excellent. The content and presentation hit the spot. Thank you.’
  • ‘Well done Rosanne, liked your style!’
  • ‘A well-structured day, good that HR and OH came.’
  • Fantastic course – very helpful with getting head around methodology of investigations.’
  • ‘Very competent!’
  • ‘An ideal insight into planning and conducting workplace investigations.’
  • ‘Highly informative.’
  • ‘Gained valuable knowledge on what answers to listen out for (key words etc). Also learned when to probe on further questions. Good content and well organised to keep it mixed up.’
  • ‘Went at a good pace.’
  • ‘Good balance between presentation, discussion and roleplay.’
  • ‘Very knowledgeable and relaxed manner that came across very well.’
  • ‘Good course, well-presented and an easy to follow pace.’
  • ‘Very helpful.’
  • ‘Good examples given for good and bad interview questions.’
  • ‘The training course was brilliant!
  • ‘Good for team building and morale.’
  • ‘This was such a beneficial course this will support me in future consultations – the trainer was excellent and the course of great value.’
  • ‘Good insight to different aspects of HR.’
  • ‘Thought the trainer was one of the best trainers whose course I have been on.’
  • ‘Good structure to investigations obtaining best practice and knowledge from others. Opportunity to put theory into practice.’
  • ‘Thought-provoking with practical take-away tips.’
  • ‘Good to use an outside facilitator & helps all team focus on the issues.’
  • Fantastic! Extremely helpful and very knowledgeable.’
  • ‘Good way to analyse current approach and establish how we can change and improve. ‘
  • ‘Very engaging
  • ‘Great discussion and course.’
  • ‘Very informative – eye opener.’
  • Great facilitator, teased things out of the group, fostered good working relationship.’
  • ‘Very informative and helpful for skills.’
  • ‘Great for a team needing to take a breath and think what’s next.’
  • ‘Vast knowledge and willing to listen and answer all questions.’
  • ‘Great opportunity to work together as a team.’
  • Fantastic, raised some great questions around process improvements, knowledge, team work positions and understandings. A clear team objective moving forward for a future with a common goal!’
  • ‘The course was extremely useful as a new employee.’
  • Great! Well prepared. Asked questions and got delegates to break down their explanations to find out what exactly was required for actions moving forward. Engaging and inviting. Had fantastic conversations at lunch and felt she gave more than just her training tasks. Thank you!’
  • ‘An interesting and thought-provoking
  • ‘Good interaction, team work involvement.’
  • ‘Has left me with lots to implement – need to attend more courses like this one.’
  • ‘Thought provoking/ interactive well organised, good flow.’
  • ‘An excellent course, just what I hoped it would be. Well-paced, interactive, informative. Gives me the tools that I need and will help in the future, if I get the opportunity to undertake this role.’
  • ‘I believe that I won’t need much more assistance in this as the course and handouts were very good.’
  • ‘Great!’
  • I don’t think I’ve ever had such a good day’s training – very relevant, good information and the trainer was very good.’
  • ‘This course has given me the confidence and knowledge to feel prepared going into an investigation.’
  • ‘I think that this is the most useful and enjoyable course I have attended so far, not only in content but also in presentation.’
  • ‘Very informative. Trainer down to earth and understandable.  Very involved – not just spoken at.’
  • ‘Ideal confidence booster.’
  • ‘Very knowledgeable. Prepared to listen and adapt. Well presented.’
  • ‘Interesting and engaging.’
  • ‘Very useful course – explained policy clearly/practical way.’
  • ‘Interesting case scenarios to explain policy.’
  • ‘Really good overview into investigation – much more knowledgeable about what is needed now.’
  • ‘It has really got me thinking.’
  • ‘Rosanne is very good at what she does. Would recommend
  • ‘It really made me think and challenge my view / approach.’
  • ‘Rosanne was really good, I like the way she delivered the training.’
  • ‘It worked very well.’
  • ‘Perfect for what I needed.’
  • ‘It’s an eye opener – go for it!’
  • ‘Kept us on track and under control. A great pace and structure.’
  • ‘Liked the flexibility and that it was focussed on our specific issues.’
  • ‘Nicely packaged to deliver the key aspects.’
  • Great tools that we can use dealing with people passing the curve as soon as possible and with success. Great new skills, sharing similar concerns seeking for similar answers, great course.’
  • ‘Liked the pace and structure. ‘
  • ‘One-stop shop of information of HR techniques.’
  • Liked the quiz – made us look at our policies for the answers.’
  • ‘Rosanne was able to answer any questions asked.’
  • ‘No matter your level of experience as interviewer, there is something to gain from it.’
  • ‘Opportunity for group discussion and planning for TNA kick-off meetings.’
  • ‘Pace was perfect. Not too slow or too fast that you missed things.’
  • ‘Very good.’
  • ‘It was great to get this training as part of a group, to source ideas and learn from others experience.
  • ‘Pitched exactly right.’
  • Really enjoyed the course and it was very informative.’
  • ‘Very interesting and informative.’
  • Really fun, very informative, lots of great ideas.’
  • ‘It bought the group together as a team.’
  • ‘Really good.’
  • ‘Excellent and knowledgeable facilitator.’
  • ‘Rosanne clearly listened to how we wanted to tailor this training to our organisation in the current climate.’
  • ‘Knowledgeable and wealth of experience means she is able to effectively advise on all HR situations.’
  • ‘It helps you re-focus, revalidate and identify key successes and improvements.’
  • ‘Rosanne knows her stuff and how to get people interacting.’
  • ‘Enjoyed the day!’
  • ‘Very good general introduction to HR issues and complexities.’
  • ‘Rosanne really understood the aim for us as a team and kept us on track throughout the day.’
  • ‘It was a great session.’
  • ‘Excellent course, valuable info gained and delivered a comfortable pace, especially considering I have had no previous investigation training.’
  • ‘Rosanne was very clear, knowledgeable, gave some good advice and tips, helped us think about situations and how we can develop.’
  • ‘Structured approach to realising what you want (as a team).’
  • ‘Rosanne’s knowledge and wealth of experience means she is able to effectively advise on all HR situations.’
  • ‘Great relaxed style, open, allowed the discussion to go where it needed to go.’
  • ‘Rosanne’s presentation and knowledge were brilliant.’
  • ‘Excellent discussion-based event, forward-focused.’
  • ‘Structured and well presented.’
  • Highly enjoyable and informative.’
  • ‘I found the practical approach really useful, rather than diving into full-blown theory of TNA. Also appreciated time spent with individuals and groups.’
  • ‘Taught in an interestingly and thought-provoking way.’
  • Great way to bond / find out more about fellow team members and ensure we are all on the same page re our vision for HR.’
  • ‘The examples were very thought-provoking and well worth doing.’
  • ‘Excellent instruction and delivery of course.’
  • The trainer was lovely. She really took on board our needs and aims as a business. Rosanne was very supportive and understanding she also gelled in well with the team which made it more constructive.’
  • ‘Good day getting the team to think about working together and the future.’
  • ‘The whole day helped me to improve my confidence.’
  • ‘Thoroughly enjoyable and highly relevant throughout. Very professionally prepared and presented. Thank you.’
  • ‘Good pace, structure, content and overall delivery. Pleasant experienced and competent trainer. I generally get disappointed in such courses; this I was not!!’
  • ‘Thought-provoking and empowering for the future.’
  • ‘Good to chat through various scenarios. Very impressed that Rosanne was able to talk through the new elements of the policy having not seen it before.’
  • ‘Took the fear out of taking disciplinary action.’
  • ‘Excellent, knowledgeable and kept us all on track.’
  • ‘Trainer excellent and valuable having HR present to support also. Thank you!
  • ‘I thought this was an interesting and thought-provoking session.’
  • ‘Trainer was highly knowledgeable and extremely professional.’
  • ‘Enjoyed the practical interview practice and observation.’
  • ‘Unflappable trainer. Great, would recommend.’
  • ‘Good at providing focus on adding value and determining your vision.’
  • ‘Excellent, just right.’
  • ‘Great at identifying shortcomings, positive and negatives.’
  • Very credible. Rosanne knows her stuff and holds the attention of the group well. Thoroughly enjoyed the day – thanks!’
  • ‘Great day!’
  • ‘Done at a pace that people can understand.’
  • ‘Very good. Clear, informative and an excellent delivery style.  Would recommend for additional training courses’
  • ‘Pace was set just at right level.’
  • ‘Enjoyed the course!’
  • ‘Great if you are going to be involved in conducting investigations – a good grounding.’
  • ‘Course delivery was well judged to suit the personalities of the attendees.’
  • ‘Enjoyed the whole course.’
  • ‘Great event to engage a full and varied team.’
  • ‘Good grounding. Great role plays.’
  • ‘Very informative and will have confidence in interviewing.’
  • ‘Provides a good all round knowledge of investigation process.’
  • ‘Very informative, explains how to do it properly.’
  • ‘Exactly right with a good combination of practical, presentation, oral, discussion, etc.’
  • ‘Very interesting and enlightening.’
  • ‘Informative, well-paced, trainer was great and knowledgeable. Came out feeling more confident.’
  • ‘Very professional, concise relevant, held my attention all day!!!!
  • ‘Very well prepared, organised, approachable. Natural style and engaging. Thought-provoking.’
  • ‘Very worthwhile course – would highly recommend it to all supervisors/managers.’
  • ‘Was worried before the training but was put at ease from the beginning.’
  • ‘Excellent participation/examples to make it relevant.’
  • Eye opener to the right and wrongs of everyone’s benefits to get help and support.’
  • ‘Excellent for acquiring/using employment law principles to handle sensitive issues. Trainer had great knowledge.’
  • ‘Well prepared and very enjoyable.’
  • ‘Friendly, knowledgeable, fun!’
  • ‘Well-structured course.’
  • ‘Gained valuable, relevant, needed knowledge.’
  • ‘Excellent course in terms of content, right balance of theory and practical sessions. Rosanne made us feel extremely relaxed and gave feedback to help us learn from the practical sessions.’
  • ‘Would have liked a longer course.’
  • ‘A great course to understand some HR / employment law.’
  • ‘Gave me a better understanding of the policy. Feel more confident to put into practice.’
  • ‘A very good insight to managing people within the law.’
  • ‘Encouraged participation by all and kept the pace up, so no dead spots in the day.’
  • ‘Thoroughly enjoyed the course.’
  • ‘Good balance of information and participation.’
  • ‘It’s an excellent opportunity to reflect on what we do well, what we could do better and the support the law gives us as employers and employees.’
  • ‘Rosanne was very inclusive, very clear, very informative!’
  • ‘Interesting and useful. Role play always makes learning fun and easier.’
  • ‘Rosanne was very knowledgeable with all fields and put things across very well.’
  • ‘Very knowledgeable and relaxed manner that came across very well.’
  • ‘There is so much more to recruiting than I initially thought. This course opened my eyes to important points I overlooked.’
  • ‘Rosanne was really engaging and knowledgeable. Put everyone at ease really quickly and encouraged lots of interaction. Really enjoyed the session and taken a lot away with me.’

Give us a call on 01582 463462. We’re here to help!