Free webinars

We deliver our sessions in a range of formats – full-day workshops, half-day, bite-sized and virtual.

Here’s your opportunity to sample some of the virtual versions completely free of charge.

Make your life easier – register now for any or all of the sessions to pick up some top tips for improving your skills, boosting your confidence and becoming even more effective in your role.

All webinars run on Zoom from 10:00-10:45 UK time (unless otherwise stated). Follow the links to register free of charge via Eventbrite – remember to ‘add to calendar’ and look out for the secure password we will email you an hour before the session begins. We don’t record the sessions. We send out a handout after the session but we don’t share the slides.

A ‘forum theatre’ experience

This 75-minute session has two key objectives:

  • To help you understand the barriers to conducting courageous conversations and develop an awareness of some of the practical strategies you can use to overcome them
  • To give you an opportunity to see for yourself how much more effective a training session can be when using actors

There’s a serious purpose to this session – but it will also be fun and you will enjoy it!

What’s in it for you?

  • Appreciate why some conversations need to be more courageous than others
  • Pick up some tips and techniques for having them
  • See one for yourself – in a forum theatre context, with actors taking different roles and playing the conversation differently under instruction from you, the audience and the facilitator

Meet the team

Rosanne is our lead trainer at Maximum HR. Her sessions get great feedback:

  • ‘Loved the interaction.’
  • ‘Really enjoyable!’
  • ‘Lots of good ideas for how to be creative with appraisals!’
  • ‘Taking away lots of new ideas.’
  • ‘A lot of information was absorbed. I’ve not had SO MUCH FUN on any previous course.’
  • ‘Excellent facilitator. Can draw the audience and get the best out of them.’
  • ‘Thoroughly enjoyable and highly relevant throughout. Very professionally prepared and presented. Thank you.’
  • ‘Really fun, very informative, lots of great ideas.’
  • ‘Excellent course in terms of content, right balance of theory and practical sessions. Rosanne made us feel extremely relaxed and gave feedback to help us learn from the practical sessions.’

Adam is our lead actor / role-player. He’s been doing this specialist work for more than 10 years, bringing to life a wide range of characters, creating realistic and immersive roleplay scenarios, and following this up with concise and focused constructive feedback to participants. He also has a great deal of experience in facilitating group discussions and running drama-based training techniques such as forum theatre, hot-seating and thought-tracking. Adam and his team work with us for a wide range of clients, including such organisations as Royal Academy of Arts, Lancashire Reinsurance, The Wine Society, University College London, South East Water, Orchard Hill College & Academy Trust, Campaign Bootcamp, Dacorum Borough Council, The Arts Educational Schools, Thomas Hardie Commercials, Global Payments and Novacyt.

The actors really add value to sessions around honest conversations, but also HR-related topics such as ‘Disciplinary and grievance panels and appeals’ and ‘Workplace Investigations’.

See some of the feedback we’ve had from our clients recently about Adam and his team of actors / role players:

  • ‘Brilliant session and a big thanks to Adam who was our actor and gave some fab feedback.’
  • ‘Getting to role play with actors really brings the theory/learning to life.’
  • ‘Gained some really good feedback from my actor.’
  • ‘I found the actors very reassuring.’
  • ‘Awesome guys, great acting and feedback.’
  • ‘Victoria, who was the actor, was very lovely and we didn’t feel pressured.’
  • ‘Actress very good and useful feedback.’
  • ‘The actor was very good and made the role play scenarios easy to engage with.’
  • ‘Very convincing but also provided some excellent tips and tricks on delivery.’
  • ‘Josh was a good actor and was knowledgeable about different tips and techniques to help with crucial conversations in the workplace.’
  • ‘Actors did well and gave a good portrayal of the issues.’
  • ‘Actor was very good in his various roles.’
  • ‘I thought the course worked surprisingly well on Zoom. Having the ability to just have the conversation between you and the actor with the other participants being muted and cameras off worked really well and made it feel a lot more like a genuine conversation. I also felt that observing someone else like that via Zoom also worked very well and made it a lot easier to see how other people deal with those conversations.’

Agenda

(10.00 – 11.15)

1 WELCOME

  • Objectives and agenda

2 COURAGEOUS CONVERSATIONS

  • Definition and benefits
  • Tips, skills and best practice

3 COURAGEOUS CONVERSATIONS IN ACTION

  • John Kotter’s 8 step model for dealing with change effectively
  • Interactive case study

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps

We use actors in a lot of our work with clients. Rosanne is particularly experienced in working with actors in this way. It can make a huge difference in terms of both learner experience on the day and learning retention.

And for more information about Maximum HR, please check out the website, here.

Do you know how to conduct an investigation?

Conducting an investigation in the workplace is a serious responsibility, possibly even more daunting for line managers than for HR professionals.

This session will help you decide whether you’re ready to take it on.

It will take you through the process, from the key principles of running an effective, fair and robust investigation to the skills required.

In less than an hour it can’t be more than just an overview, but it’s an invaluable opportunity to learn about what’s involved, whether for the first time or as a refresher, and to decide whether you need to learn more before conducting an investigation for real.

What’s in it for you?

  • Understand the purpose of investigations
  • Appreciate the importance of conducting a robust investigation in line with best practice, organisational policies and employment law
  • Be clear about roles and responsibilities
  • Decide whether you’ve got what it takes – or whether you need some support

Meet the trainer

Rosanne is our lead trainer at Maximum HR. Her sessions get great feedback:

  • ‘Loved the interaction.’
  • ‘Really enjoyable!’
  • ‘Lots of good ideas for how to be creative with appraisals!’
  • ‘Taking away lots of new ideas.’
  • ‘A lot of information was absorbed. I’ve not had SO MUCH FUN on any previous course.’
  • ‘Excellent facilitator. Can draw the audience and get the best out of them.’
  • ‘Thoroughly enjoyable and highly relevant throughout. Very professionally prepared and presented. Thank you.’
  • ‘Really fun, very informative, lots of great ideas.’
  • ‘Excellent course in terms of content, right balance of theory and practical sessions. Rosanne made us feel extremely relaxed and gave feedback to help us learn from the practical sessions.’

Agenda

(10.00 – 10.55)

1 WELCOME

  • Objectives and agenda

2 THE INVESTIGATION

  • Types of investigation
  • Purpose of an investigation
  • Recommendations: conduct and grievances

3 THE INVESTIGATOR

  • The investigator – role, responsibilities and mindset
  • What to do – key steps (including guidance from ACAS)
  • Challenges

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps

This session is based on one of our most popular programmes, Workplace investigations. Available on an in-house basis either face-to-face or virtually.

For more information about Maximum HR, please check out the website, here.

Equality, diversity and inclusion in the workplace

It is incredibly important for all organisations to take a proactive approach to equality, diversity and inclusion (EDI). As well as there being a moral case for it there’s also a business case and, of course, it’s a matter of law. So ‘ whether’ is not the issue – it’s ‘how’.

Yet it can remain a challenge in practice since it relies so much on how individuals interact and behave at work. And that means that everyone needs to ‘get it’.

While policies and procedures may cover the fundamentals of best practice, what makes a difference on the ground is how these are applied day-to-day, by all employees – ultimately, on how well we embrace difference and how well we work with respect.

This session is an opportunity to consider these issues and to think about how much more we all need to do in the workplace about this issue – whatever level we’re at within the organisation, whatever our function.

What’s in it for you?

  • Appreciate the importance of EDI, including the business case
  • Recognise what makes this challenging in the workspace
  • Explore what working with respect means in relation to behaviour
  • Reflect on how your behaviour and, if relevant, your team’s behaviour, measures up
  • An opportunity to think about what more you could be doing

Meet the trainer

Rosanne is our lead trainer at Maximum HR. Her sessions get great feedback:

  • ‘Loved the interaction.’
  • ‘Really enjoyable!’
  • ‘Lots of good ideas for how to be creative with appraisals!’
  • ‘Taking away lots of new ideas.’
  • ‘A lot of information was absorbed. I’ve not had SO MUCH FUN on any previous course.’
  • ‘Excellent facilitator. Can draw the audience and get the best out of them.’
  • ‘Thoroughly enjoyable and highly relevant throughout. Very professionally prepared and presented. Thank you.’
  • ‘Really fun, very informative, lots of great ideas.’
  • ‘Excellent course in terms of content, right balance of theory and practical sessions. Rosanne made us feel extremely relaxed and gave feedback to help us learn from the practical sessions.’

Agenda

(10.00 – 10.55)

1 WELCOME

  • Objectives and agenda

2 WHY?

  • The EDI imperative
  • The moral case
  • The legal case
  • The business case

3 HOW?

  • What makes this challenging – the human factor
  • Exercise: A scale of acceptance
  • Exercise: Working with respect
  • Taking responsibility for action

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps

For more information about Maximum HR, please check out the website, here.

These webinars are all completely free of charge – just make sure you book well in advance to get the ‘joining instructions’ (including a link to the Zoom webinar platform) and to be sure of a place. (And if you haven’t used Zoom recently, and you’re using a work laptop, please make sure you download it well in advance, to avoid a potential problem with your IT department. Alternatively, use a personal laptop.)

They’re all delivered by Rosanne Bernard, one of our most popular trainers and leader of our delivery team. Rosanne gets outstanding feedback, as the following comments show:

  • ‘Fantastic! Extremely helpful and very knowledgeable.’
  • ‘Rosanne’s presentation and knowledge were brilliant.’
  • ‘Excellent course in terms of content, right balance of theory and practical sessions. Rosanne made us feel extremely relaxed and gave feedback to help us learn from the practical sessions.’
  • ‘I don’t think I’ve ever had such a good day’s training – very relevant, good information and the trainer was very good.’
  • ‘A lot of information was absorbed. I’ve not had SO MUCH FUN on any previous course.’
  • ‘Excellent facilitator. Can draw the audience and get the best out of them.’
  • ‘I think that this is the most useful and enjoyable course I have attended so far, not only in content but also in presentation.’
  • ‘Excellent course, valuable info gained and delivered a comfortable pace, especially considering I have had no previous investigation training.’
  • ‘Very credible. Rosanne knows her stuff and holds the attention of the group well. Thoroughly enjoyed the day thanks!’
  • ‘Energetic, experienced, knowledgeable.’
  • ‘Great facilitator.’
  • ‘Vast knowledge and willing to listen and answer all questions.’
  • ‘Unflappable trainer. Great, would recommend.’
  • ‘Great! Well prepared. Asked questions and got delegates to break down their explanations to find out what exactly was required for actions moving forward. Engaging and inviting. Had fantastic conversations at lunch and felt she gave more than just her training tasks. Thank you!’
  • ‘Very good. Clear, informative and an excellent delivery style.  Would recommend for additional training courses’

For more about our training offer, click here or just give us a call on 01582 463462. We’re here to help!