Webinars

All our classroom-based programmes can be run as webinars instead. We’ve been running webinars on a regular basis for years now, for both UK and international audiences. We know how to make them work!

We take an approach to webinars that places the learning experience at the heart of our design. No longer the poor-relation of classroom learning, webinar sessions allow participants the opportunity through discussion, break-out sessions, practical role-plays and peer or facilitator feedback to experience a unique, targeted development intervention.

Open programmes

Leading out of lockdown – a return to work toolkit

The Coronavirus pandemic has fundamentally changed our approach to business and government requirements to ensure we keep ourselves and our workers safe means the post-Covid economy will be a very different place.  Organisations need to be prepared with risk assessments ensuring their workplace is safe, as well as being aware of their duty of care to employees.

This interactive sixty-minute webinar aims to help HR professionals, line managers and small business owners navigate the health and safety as well as legal implications of the return from lockdown, ensuring they protect themselves and their employees for a safe and smooth return to the workplace.

What’s in it for you?

This is an opportunity to ensure you are prepared for the return to the workplace and any health and safety requirements you need to put in place, as well as ensuring the wellbeing of your employees, including:

  • Latest government guidance
  • Legal obligations
  • Workplace and employee risk assessments
  • Deciding who returns, how and when

Above all, this is an opportunity to get your questions answered – by your expert host – and to share issues and experiences with your peers.

Your host

Ruth George is an experienced HR Director and consultant, having spent over 20 years in senior HR roles with household names such as Next, Homebase and Fujitsu. Her expertise spans organisational change and design, including extensive TUPE experience, as well as HR strategy work. Ruth has a thorough grounding in employment law and maintains a pragmatic and commercial approach to managing employee relations issues. Ruth now works as an HR consultant with a mix of corporates and SMEs delivering tactical and strategic HR support across the generalist HR spectrum.

Agenda
(10.00 – 11.00)

1     GOVERNMENT GUIDANCE & LEGAL OBLIGATIONS

  • Following the ‘Covid-19 Secure’ guidelines
  • Contractual and statutory duties
  • Mental v physical health and wellbeing
  • How to deal with employees that don’t want to return
  • Managing staff who are shielding or self-isolating
  • Safe systems of work and PPE – checklists included

2     MANAGING RISK

  • Workplace safety audits – handouts provided
  • Policies and procedures
  • Communication and consultation
  • Practical steps to reduce risk

Right-sizing and restructuring post Covid-19 – your questions answered!

The world of work will never be the same again – the Coronavirus pandemic has fundamentally changed our approach to business and government requirements to ensure we keep ourselves and our workers safe means the post-Covid economy will be a very different place.  As organisations grapple with what that means for them, how they should adapt and who should return to the workplace, they need to be aware of all the relevant employment law issues and the practical HR implications of any changes they may wish to make.

This interactive ninety-minute webinar aims to help HR professionals and senior managers through the key steps necessary to business recovery, so that they can restructure their organisations post Covid-19 whilst ensuring that plans are in line with employment law, practical and fair.

What’s in it for you?

This is a unique opportunity to ensure you are prepared for any right-sizing and restructuring plans you may need to put in place, including:

  • How to build a business case for restructuring
  • The communication and consultation process
  • Managing consultation meetings
  • Documenting changes
  • Moving forwards and reintegrating the workforce

Above all, this is an opportunity to get your questions answered – by your expert host – and to share issues and experiences with your peers.

Your host

Ruth George is an experienced HR Director and consultant, having spent over 20 years in senior HR roles with household names such as Next, Homebase and Fujitsu. Her expertise spans organisational change and design, including extensive TUPE experience, as well as HR strategy work. Ruth has a thorough grounding in employment law and maintains a pragmatic and commercial approach to managing employee relations issues. Ruth now works as an HR consultant with a mix of corporates and SMEs delivering tactical and strategic HR support across the generalist HR spectrum.

Agenda
(10.00 – 11.30)

1     BUILDING A BUSINESS CASE

  • Work ceasing or diminishing
  • Lay-off and short-time working
  • Evidencing the need for restructure/redundancies

2     COMMUNICATION & CONSULTATION

  • Communication, consultation, confirmation
  • Identifying the pool of employees
  • Holding at risk meetings
  • Using selection criteria
  • Documenting changes and serving notice

3     MOVING FORWARD

  • Bedding in new structures
  • Managing and motivating those that remain
  • Communicate, communicate, communicate!

Getting the right balance in a Covid-19 world

This two-part webinar is designed to provide line managers and HR professionals with the knowledge and confidence to manage ill-health and sickness absence fairly and objectively in line with best practice and the law. The Covid -19 pandemic has put managing sickness absence and ill-health under sharp focus. This webinar will cover managing absence related to Covid 19 alongside the more typical challenges faced in relation to employee ill-health such as managing short-term persistent absence, disability, stress and mental health, etc.

A particular theme is the importance of supporting employees using a positive and empathic approach, as well as the need to take appropriate action to minimise impact at work. In other words, getting the balance right.

The first session focuses on equipping managers with, or reminding HR professionals of, the fundamentals of managing sickness and ill-health. The second session gives an opportunity to apply the learning from the first session to a series of case studies on a range of challenging issues.

What’s in it for you?

On completion of this highly practical session participants will:

  • Understand the impact of sickness absence and the need to manage ill health fairly, consistently and proactively.
  • Understand the implications of managing Covid-19 related ill health.
  • Be aware of the law in relation to managing sickness and disability discrimination.
  • Be able to manage different types of absence, including short-and long-term absence as well as challenging issues such as disability, stress and mental health.

Above all, this is an opportunity to get your questions answered – by your expert host – and to share issues and experiences with your peers.

Your host

Rosanne Bernard is an experienced trainer, facilitator and coach with substantial experience gained in both the public and private sectors. She worked for many years as an HR business partner and has experience working at a senior level formulating and implementing HR strategy and policies. In addition, she has extensive experience advising and supporting managers with the full range of HR responsibilities including recruitment, employee and industrial relations issues.

Rosanne now runs her own consultancy practice and brings enthusiasm, pragmatism and a real understanding of the challenges facing organisations today. She is a Chartered Fellow of the CIPD and an ICF Professional Certified Coach.

Agenda – part one
(10.00 – 11.30)

1     WELCOME, AGENDA, OVERVIEW

2     MANAGING ILL-HEALTH AND SICKNESS ABSENCE

  • Purpose of managing sickness
  • Impact and causes of absence
  • Changes in relation to Covid-19
  • Best practice, the law and organisational policies

3     LEGAL REQUIREMENTS

  • Disability and the law
  • Unfair dismissals
  • Potential risks in relation to pre-existing conditions / shielding

4     SICKNESS ABSENCE

  • Roles and responsibilities
  • Engaging with staff – a positive and proactive approach
  • Notification, certification of absence and sick pay
  • Changes in relation to Covid-19
  • Benefits of return to work interviews
  • Absence for non-sickness related reasons

5     WHEN AND HOW TO TAKE ACTION

  • Monitoring and reporting absence
  • Trigger points for absence
  • Adjusting the approach, eg, disability, Covid-19

6     MANAGING SHORT-TERM ABSENCE

  • Key stages – informal reviews, formal action, dismissal
  • When to get medical advice
  • Non-genuine absence

7     MANAGING LONG-TERM ABSENCE

  • Keeping in touch and informal reviews
  • The importance of medical advice
  • Supporting return to work, eg, phased returns / adjustments
  • Formal action, eg, potential redeployment / dismissal

8     CHALLENGES

  • Ensuring a consistent approach whilst taking into account individual circumstances
  • Sensitive issues (eg, stress / mental health; disability; malingerers), which will be explored more in the second session, supported by case law where appropriate

 

Agenda – part two
(2.00 – 3.30)

1     WELCOME BACK

2     CASE STUDY 1

  • Managing short-term persistent absence
  • Disability and reasonable adjustments
  • Potential patterns of absence and non genuine sickness absence

3     CASE STUDY 2

  • Focus on mental health and behaviour at work
  • The need to take early action
  • Support mechanisms
  • Respect and disability harassment

4     CASE STUDY 3

  • Managing stress related absence
  • A growing problem exacerbated by Covid 19
  • Providing support and taking a proactive approach

5     CASE STUDY 4

  • Long-term sickness
  • Considerations in relation to capability
  • Options as alternatives to dismissal
  • Capability dismissals

6     OPEN FORUM

  • Other challenges and questions

7     ACTION PLANS AND NEXT STEPS

In-house programmes

Session formats and duration are flexible, depending on the topic and client preferences.

Most sessions come with downloadable resources.

Sessions can be tailored to your precise requirements (including bespoke scenarios and incorporating reference to your internal policies and processes).

We recommend maximum group sizes of 12. If possible, we also recommend using Zoom as the webinar platform.

Click on a webinar title below for further details. Most sessions are bespoke for clients, so these are just a few ‘off-the-shelf’ options. 

Diversity and inclusion

This webinar is designed to support a proactive approach to managing equality, diversity and inclusion. It covers the moral and legal aspects as well as the business case for diversity and inclusion – the importance of valuing individual differences at work and creating a positive working environment, where everyone is treated with dignity and respect.

The webinar is supported by separate webinar sessions on ‘Harassment and bullying’ (which takes a deeper look at how to manage unacceptable behaviour at work), and ‘Breaking bias’.

Harassment and bullying

This webinar focuses on how to recognise and manage harassment and bullying in the workplace. It will increase participants’ confidence in managing behaviour proactively, informally as well as formally. It also encourages a preventative approach whereby expectations are clearly defined, roles and responsibilities are understood, and appropriate action taken to support a working environment where everyone is treated with dignity and respect at work. The webinar can be tailored for an audience of employees or a mixed audience of managers and employees.

This webinar is complemented by separate webinar sessions on ‘Diversity and inclusion’ and ‘Breaking bias’.

Managing conduct

This webinar focuses on how to manage disciplinary issues effectively.

The emphasis is on the use of a structured approach, with problems identified early and managed positively and proactively. The session builds knowledge and confidence in handling these issues objectively, fairly and appropriately in line with internal policies / procedures, best practice and legal requirements.

This webinar can be complemented by separate sessions on ‘Workplace investigations’, ‘Managing capability’ and ‘Managing grievances’.

Managing grievances

This webinar focuses on how to manage grievances.

The emphasis is on the use of early resolution and taking a positive and preventative approach.

The session builds knowledge and confidence in handling employee concerns, complaints and grievances objectively, fairly and appropriately in line with internal policies / procedures and best practice.

This webinar can be complemented by separate sessions on ‘Managing conduct’ and ‘Managing capability’.

Managing ill-health and absence

These webinars are designed to provide managers and HR professionals with the knowledge and confidence to manage ill-health and sickness absence fairly and objectively in line with organisational policies. They focus on the importance of supporting employees using a positive and empathic approach as well as the need to take appropriate action to minimise impact at work. The webinars cover a range of topics including how to manage short-term persistent absence and long-term absence. They also cover particularly challenging issues such as managing disability, stress and mental health as well as adjustments to practice in relation to Covid-19 where appropriate.

The first webinar focuses on equipping the fundamentals of managing sickness and ill-health.

The second webinar gives an opportunity to apply the learning from the first webinar to a series of case studies on a range of challenging issues, as well as showing progression through the informal and formal stages of managing sickness. There is an option to extend the webinar to allow participants to prepare and conduct a return to work interview or review meeting in small groups.

Managing performance capability

This webinar focuses on how to manage performance capability issues effectively.

The emphasis is on the use of a structured approach, with problems identified early and managed positively and proactively.

The session builds knowledge and confidence in handling these issues objectively, fairly and appropriately in line with internal policies / procedures, best practice and legal requirements.

This webinar can be complemented by separate sessions on ‘Managing conduct’ and ‘Managing ill-health and sickness’.

Performance management

These webinars focus on how to manage performance on a continual basis throughout the year. They cover the importance of setting clear objectives in partnership with employees, how to measure performance and how to ensure appraisals / performance development reviews (PDRs) add value. The sessions emphasise the benefits of holding regular performance conversations, giving effective feedback and nipping performance issues in the bud.

Recognising that there is a wide spectrum of individual performance, we also look at how to manage high performers, poor performers and the majority of performers in the middle, as well as how to deal with other challenging performance issues.

Workplace investigations

This three-part webinar is designed to introduce participants to the knowledge and skills required for conducting investigations in the workplace. It will benefit all those, managers and HR professionals alike, who may be involved in a range of investigations, including:

  • Disciplinary investigations
  • Investigations into allegations of harassment / bullying
  • Grievance investigations, etc

The first webinar focuses on the key principles of investigations and sets the foundation for an effective, fair and robust investigation. The second session focuses on planning and conducting an investigation and gives practical guidance on a range of complex situations that may arise during an investigation. The final webinar is a highly practical case study-based simulation session.

See also some of the topics delivered as webinars under our sister brands, Maximum Performance and Maximum Coaching:

To discuss the possibility of running webinars for your organisation, whether ‘off-the-shelf’ or bespoke, give us a call on 01582 463462. We’re here to help!