Harassment and bullying

A 90-minute webinar

This webinar focuses on how to recognise and manage harassment and bullying in the workplace. It will increase participants’ confidence in managing behaviour proactively, informally as well as formally. It also encourages a preventative approach whereby expectations are clearly defined, roles and responsibilities are understood, and appropriate action taken to support a working environment where everyone is treated with dignity and respect at work. The webinar can be tailored for an audience of employees or a mixed audience of managers and employees.

This webinar is complemented by separate webinar sessions on ‘Diversity and inclusion’ and ‘Breaking bias’.

Learning objectives

  • Understand what is meant by harassment and bullying
  • Know the potential impact of harassment and bullying on individuals, teams and organisations
  • Understand the legal risk in relation to harassment and discrimination
  • Be able to manage unacceptable behaviour, informally as well as formally
  • Be able to adopt a positive and preventative approach


Anyone in organisations that need to create more awareness, get more buy-in to these important areas, promote positive behaviours, and minimise risk, including:

  • HR professionals
  • Line managers
  • Employees

Special feature

This programme can be tailored to particular settings.

Expert trainer

This programme is delivered by Rachel Hicks, our lead trainer in this area. See her profile here.

Webinar outline

1 Welcome, agenda, overview

  • Objectives and agenda

2 The context

  • The extent of harassment and bullying at work
  • A potential challenge for ALL organisations

3 Unacceptable behaviour

  • Definitions of harassment and bullying
  • Examples of behaviour that can constitute bullying and harassment
  • Effects of harassment and bullying at work

4 Risks to the organisation

  • The law in relation to harassment and bullying
  • Other risks to the organisation
  • Minimising risk

5 Organisational perspective

  • What it means to your organisation
  • Policies and procedures
  • Roles and responsibilities

6 Recognising harassment and bullying

  • Scenarios – harassment or bullying?
  • The problem with banter
  • The litmus test

7 Taking action

  • Informal and formal action
  • Putting it in practice: Scenarios
  • Knowing the steps to take and support available

8 A preventative approach

  • Being a role model
  • Setting clear standards

9 Action plans and next steps

  • Participants reflect on how they will transfer this learning into the workplace and further development as appropriate

For a no-obligation discussion about running this session for your organisation on an in-house basis, just give us a call on 01582 463462.